Terms of Service: Bundles App & Upsells

Last updated: October 25, 2026

These terms are an agreement between Flowsplus ("we") and the BigCommerce merchant installing Bundles App & Upsells ("you").

1. The service. The App lets you create quantity breaks, bundles, gifts and upsells on your BigCommerce storefront. Discounts are applied by BigCommerce through pricing rules and promotions that the App creates in your store on your instruction.
2. Your responsibilities. You choose your deals and prices and are responsible for them, including advertised savings and compliance with consumer-protection and pricing laws where you sell. Check that new deals behave as expected in your cart before relying on them.
3. Plans and billing. Paid plans are billed monthly or yearly in advance through our payment provider, Polar. Each store gets one 14-day free trial. Plans include a monthly amount of additional revenue (deal sales minus one full-price item per order). If you exceed it, live deals keep running; after a 7-day grace period, publishing new deals and tests pauses until you upgrade. Plus plans are priced by agreement. Prices may change with 30 days' notice.
4. Cancellation and refunds. You can cancel at any time from Settings → Billing; your plan stays active to the end of the paid period. Fees already paid are non-refundable except where the law requires otherwise. When a plan ends, your deals are taken off the storefront but kept, ready to go live again if you resubscribe.
5. Acceptable use. Don't misuse the App, interfere with its operation, or use it for unlawful offers.
6. Data. We handle data as described in our Privacy Policy. You keep ownership of your store data and deal content.
7. Availability. We aim for high availability but don't guarantee uninterrupted service. If the App is unavailable, the BigCommerce pricing rules and promotions it created keep applying at checkout.
8. Warranty disclaimer. The App is provided "as is", without warranties of any kind, to the extent the law allows.
9. Limitation of liability. Our total liability is limited to the fees you paid in the 12 months before the claim. We aren't liable for indirect or consequential losses, including lost profits.
10. Changes. We may update these terms; material changes will be announced in the App or by email at least 30 days ahead.
11. Termination. You can stop using the App by uninstalling it. We may suspend accounts that breach these terms.
12. Contact. Questions about these terms: support@feedbackflowhq.com.